Estafeta is operated by GREENWAVE FUTURE TECH LIMITED. Copyright in the Estafeta website and its original content belongs to GREENWAVE FUTURE TECH LIMITED.
1. Service
Estafeta supplies unified third-party AI API access, routing, keys, metering, billing, payments, and management. It does not become the developer of a third-party model or guarantee its output. Features, quota, price, region, and SLA follow the console, order, or written agreement.
2. Agreement and accounts
Registration, sign-in, Key creation, payment, an API call, or continued use accepts these Terms, the Privacy Policy, and the Refund Policy. Information must be accurate; customers protect passwords, Keys, tokens, callbacks, and devices. Selling, renting, or transferring accounts, quota, or access without permission is prohibited.
3. Platform rights and duties
The platform reasonably provides service, protects data, records usage and accounts, and offers support. It may modify features and routing for maintenance, security, law, provider changes, or force majeure. Attacks, fraud, unlawful requests, debt, and upstream-policy violations may be blocked.
4. Customer rights and duties
Customers may use the purchased scope, view usage and bills, and request support. They must follow law, sanctions/export rules, provider policies, and technical limits and must not engage in illegal, harmful, fraudulent, infringing, bypass, unauthorized-access, attack, or abusive-traffic activity. Customers are responsible for inputs and use of outputs.
5. Payment and subscriptions
Prices follow the website, console, offer, order, or invoice. Payment may use transfer, card, or available providers; a signed callback, bank record, ledger entry, and invoice may evidence settlement. Insufficient funds, chargeback, fraud risk, or debt may restrict access.
Package, term, quota, price, renewal, and cancellation follow the purchase screen. Agreed auto-renewal may charge at the next term; failure may be retried and the subscription paused. Cancellation normally applies next term. Refunds follow the separate Policy, mandatory law, duplicate charge, or an express platform decision.
6. Third-party APIs and customer content
Providers set their own rules, prices, regions, and limits. Customers are responsible for prompts, files, code, input, output, and use. The platform processes content for routing, security, diagnostics, metering, complaints, and law and, absent separate agreement, does not train its own model on request/response bodies or sell them as a dataset. High-risk decisions require human review.
7. Confidentiality
Non-public commercial terms, documentation, API Keys, statistics, account, and business information are confidential. Each party protects them at least as carefully as comparable internal information and uses them for the agreement. Lawfully public, previously known, independently developed, unrestricted third-party, and legally compelled information is excluded.
8. Personal data and security
Data is handled under the Privacy Policy. A customer controlling third-party data is responsible for lawfulness, transparency, minimization, accuracy, security, and rights, and protects systems, Keys, networks, devices, and staff access. A signed DPA prevails within its scope.
9. Intellectual property
The site, interfaces, SDK, documentation, software, databases, design, and marks belong to their owners. A compliant paying customer receives a limited, non-exclusive, non-transferable right. Copying, reverse engineering, selling, renting, sublicensing, or infringement is prohibited except where law or license expressly permits.
10. Liability
Each party is responsible for its fault. To the extent lawful, indirect loss, expected profit, data loss, and third-party API changes, error, or unavailability are excluded. Where a cap is permitted, aggregate liability for an incident is normally the amount paid for the affected service in the preceding month; intent and non-excludable liability are excepted.
11. Suspension and termination
Access may be immediately limited for material breach, overdue or disputed payment, unlawful/sanctions risk, attack, fraud, abnormal traffic, security threat, or a lawful authority/provider requirement. Account closure does not end accrued payment, confidentiality, indemnity, or dispute obligations.
12. Contact, complaints and disputes
Operator: GREENWAVE FUTURE TECH LIMITED; registered address: RM 9042, 9/F, BLK B CHUNG MEI CTR 15-17 HING YIP STREET, KWUN TONG, KLN, HONG KONG. Send privacy requests and complaints to tiger4wan@gmail.com with “Privacy request” in the subject. Never send a password, API Key, full card number, or passport copy by ordinary email.
Send the account, order or Request ID, facts, and evidence to tiger4wan@gmail.com. Parties first negotiate. The laws of the Hong Kong Special Administrative Region govern, and the competent courts of the Hong Kong Special Administrative Region hear the dispute unless mandatory law requires otherwise.
13. Changes and notices
Terms may change for products, prices, APIs, law, regulation, or operations. Notice may use the website, console, email, SMS, or another supplied contact. Continued use accepts the update only where law permits that mechanism.
14. Miscellaneous
Invalidity of one term does not invalidate the rest. Headings are for convenience. Tariffs, orders, invoices, documentation, policies, and a DPA form the contract set; a separately signed enterprise agreement prevails on matters it expressly covers. Chinese is the principal interpretation text unless mandatory law requires otherwise.